Help Center

Find answers to common questions and learn how to get the most out of TejuTalks.

🚀Getting Started

How do I create an account?▼

Creating an account is simple:

  • Click the "Sign In" button in the top right corner
  • Select "Sign Up" if you don't have an account
  • Enter your email address and create a password
  • Verify your email address through the confirmation link sent to your inbox
  • Complete your profile setup

What do I need to get started?▼

To use TejuTalks, you'll need:

  • A device with internet connection (phone, tablet, or computer)
  • A modern web browser (Chrome or Safari)
  • A microphone (for the Context Box feature)
  • An account (free to sign up)

No special software or downloads required - TejuTalks works directly in your web browser!

How do I use the Context Box?▼

The Context Box is TejuTalks' AI-powered feature that listens to conversations and generates answer choices:

  • Click the microphone icon in the Context Box
  • Speak your question or statement clearly
  • TejuTalks will generate 3-4 relevant answer options
  • Select the answer that best matches what you want to communicate

Tip: Make sure your microphone permissions are enabled in your browser settings for the best experience.

⌨️Using the Keyboard

How does letter prediction work?▼

TejuTalks uses AI to predict which letters are most likely to come next in a word. This means:

  • Only relevant letters remain visible on the keyboard
  • Unnecessary letters are hidden to reduce confusion
  • This makes typing faster and more accurate
  • Especially helpful for users with fine-motor challenges

How do I enable word prediction?▼

Word prediction is automatically enabled when you start typing. As you type, TejuTalks will:

  • Show commonly used words that match what you're typing
  • Suggest complete words to speed up communication
  • Learn from your typing patterns over time

You can tap on any suggested word to complete it instantly.

Can I customize the keyboard?▼

Yes! You can customize keyboard settings:

  • Color-blind mode: All choices use blue, white, and grey tones

Access these settings by clicking the Settings icon (gear) in the top right corner.

How can I change the accent in the settings?▼

You can change the accent in the settings of your device to the accent favorable to the user. Go to your device settings and adjust the speech/accent preferences. This will allow TejuTalks to use the preferred accent for text-to-speech functionality, making communication more natural and familiar for the user.

🔧Troubleshooting

The Context Box microphone is not working▼

If the microphone isn't picking up speech accurately, try these solutions:

  • Check browser permissions: Make sure your browser has microphone access enabled
  • Update your device: Older devices or outdated software can affect microphone quality
  • Check WiFi connection: Poor internet connection can impact speech recognition
  • Try a different browser: Some browsers handle microphone input better than others
  • Check microphone hardware: Test your microphone in other applications to ensure it's working

TejuTalks is not generating appropriate answers▼

If answer options seem incorrect or irrelevant:

  • Check your WiFi: TejuTalks requires a strong internet connection
  • Wait a moment: Sometimes the AI needs a few seconds to process
  • Speak clearly: Make sure your question or context is clearly spoken
  • Try rephrasing: Sometimes rephrasing the question helps generate better options
  • Report the issue: If problems persist, take a screenshot and contact support

The website is not loading properly▼

If TejuTalks isn't loading or functioning correctly:

  • Update your browser: Make sure you're using the latest version
  • Update your device: Ensure your operating system is up to date
  • Clear browser cache: Old cached files can cause issues
  • Try a different browser: Some browsers may have compatibility issues
  • Check internet connection: Ensure you have a stable connection
  • Disable browser extensions: Some extensions can interfere with website functionality

Can TejuTalks work offline?▼

No, TejuTalks requires an internet connection to function properly because:

  • AI processing happens on secure servers
  • Real-time language generation needs cloud computing
  • Your data is synced across devices

For the best experience, ensure you have a stable WiFi or cellular connection.

⚙️Features & Settings

How do I personalize TejuTalks?▼

You can personalize TejuTalks in several ways:

  • Add family members: Include names and relationships in your profile
  • Set favorite foods: Add commonly requested snacks and meals
  • Customize activities: Add preferred games, toys, and activities
  • Adjust settings: Modify colors, text size, and display preferences

Access personalization options through the Settings menu (gear icon) or Edit Profile.

What are bookmarks and how do I use them?▼

Bookmarks let you save frequently used phrases or important communications:

  • Click the bookmark icon next to any generated answer
  • Access saved bookmarks from the bookmarks menu
  • Quickly reuse saved phrases in future conversations
  • Organize and manage your bookmarks anytime

How do I use TejuTalks in a classroom setting?▼

Teachers can use TejuTalks effectively in classrooms:

  • Keep the Context Box active while teaching
  • Ask comprehension questions during lessons
  • TejuTalks generates answer choices instantly - no programming needed
  • Students can respond quickly with just 3-4 options to choose from
  • Check understanding in real-time without delays

This makes it easy to include all students in group activities and discussions.

💳Account & Billing

How do I update my profile?▼

To update your profile:

  • Click on your profile icon or name in the top right
  • Select "Edit Profile"
  • Update any information you want to change
  • Click "Save" to apply changes

How do I change my password?▼

To change your password:

  • Go to Settings
  • Click on "Change Password"
  • Enter your current password
  • Enter your new password (twice for confirmation)
  • Click "Update Password"

If you've forgotten your password, use the "Forgot Password" link on the sign-in page.

How do I cancel my subscription?▼

To manage or cancel your subscription:

  • Go to Settings
  • Navigate to the "Billing" or "Subscription" section
  • Click "Manage Subscription"
  • Follow the prompts to cancel or modify your plan

You can also contact support at contact@tejutalks.com for assistance with billing questions.

Still Need Help?

Can't find what you're looking for? Our support team is here to help you.

Contact Support