Privacy Policy
This Privacy Policy describes how TejuTalks LLC ("TejuTalks," "we," "our," or "us") collects, uses, and shares information when you use our web and mobile applications, assistive communication tools, and related services (collectively, the "Services"). By using the Services, you agree to the practices described here.
1. Information We Collect
- Account & profile: Name, email, password, organization, role, preferences.
- Usage & device data: App interactions, crash/diagnostic logs, IP address, browser/OS, device identifiers, language, and time zone.
- Content you provide: Messages, attachments, media, custom vocabularies, and other inputs you submit.
- Support & feedback: Help requests, survey responses, and related communications.
- Cookies & similar tech: See our Cookie Policy for details.
2. How We Use Information
- Provide, operate, personalize, and secure the Services.
- Communicate about updates, security alerts, and support.
- Improve performance, quality, accessibility, and develop new features.
- Comply with law and enforce these Terms.
- With consent where required, deliver marketing or optional features.
3. Legal Bases (where required)
We rely on contract necessity, legitimate interests, consent (where required), and legal obligations.
4. How We Share Information
- Service providers: Hosting, analytics, communications, security, and support partners.
- Business transfers: In a merger, acquisition, or asset sale.
- Legal/safety: To comply with law or protect rights, safety, and security.
- With your direction/consent: When you request integrations or sharing.
We do not sell personal data.
5. Data Retention
We retain personal data only as long as necessary for the purposes described or as required by law. You may request deletion; we may keep limited records for legal, security, or audit purposes.
6. Security
We use administrative, technical, and physical safeguards to protect data. No system is perfectly secure; please use strong, unique credentials.
7. International Transfers
We may process data globally. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses).
8. Your Rights
Depending on your region, you may request access, correction, deletion, restriction, portability, or object to processing, and may withdraw consent where applicable. Contact us to exercise these rights.
9. Children
The Services are not directed to children under 13 (or as defined by local law). If we learn we collected data from a child without proper consent, we will delete it.
10. Third-Party Links
Third-party sites or services have their own policies. We are not responsible for them.
11. Changes
We may update this Privacy Policy. Material changes will be communicated as appropriate. Continued use after changes means you accept the updated policy.
12. Contact
TejuTalks LLC
contact@tejutalks.com
Last updated: [December, 2025]